Second Steps Core Values

Safety
We ensure every individual is protected, supported, and respected within a secure and nurturing environment.

Independence
We empower people to build life skills, confidence, and autonomy—enabling them to live as independently as possible.

Inclusion
We promote full participation in community life, education, training, and employment opportunities.

Dignity
We treat every individual with fairness, compassion, and respect, always upholding their rights and personal choices.

Principles of the Second Steps Pathway

Person-Centred
Every support plan is shaped by the tenant’s own goals, aspirations, and choices.

Multi-Agency
We work closely with referrers and professionals to ensure joined-up, holistic support.

Proportionate
Support is tailored to individual needs, ranging from 5–25 hours per week for those with low to moderate support requirements.

Outcome-Focused
Our approach prioritises independence, education, employment, community integration, and long-term wellbeing.

Outcomes We Aim to Achieve

Stable Housing & Sustained Tenancies
Providing safe, modern accommodation with consistent support to ensure long-term security.

Increased Independence & Life Skills
Helping individuals develop the tools they need to move confidently toward independent living.

Access to Learning, Training & Employment
Opening pathways to education, apprenticeships, skills development, and meaningful work.

Reduced Risk & Greater Stability
Minimising homelessness, offending, and crisis service involvement through preventative, structured support.

Improved Wellbeing & Social Integration
Strengthening emotional resilience, wellbeing, and community connections—empowering individuals to thrive.